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Version: v2 (current)

Licensing for on-prem deployments

TL;DR. Licensing for on-prem PanDev Metrics is handled directly with our team. You get a license key, paste it into the web UI on first launch, and the system activates. For pricing, terms, and renewals — talk to us.

Contact us​

Reach out to start an on-prem license conversation or pick up a trial key.

We'll discuss your team size, deployment target (Docker or Kubernetes), and any compliance requirements, then issue a license key tied to your company.

What's included in on-prem​

An on-prem license covers the full PanDev Metrics product running on your infrastructure:

  • DORA metrics, IDE-hour analytics, finance/cost dashboards
  • All supported integrations: GitHub, GitLab, Bitbucket, Azure DevOps, Jira, Yandex Tracker, ClickUp, Azure Boards
  • IDE plugins (JetBrains, VS Code, Visual Studio, Xcode, Eclipse) and browser extensions
  • CLI agent (macOS, Linux)
  • LDAP / LDAPS / Active Directory authentication

On-prem runs a single organization per installation and uses LDAP / Active Directory for SSO. Multi-tenant workspaces and Google sign-in are Cloud-only today.

How activation works​

Activation is a single-screen step that runs on the first launch of a fresh deployment.

The general flow on first launch:

  1. Deploy PanDev Metrics with Docker Compose or Helm — see Installation.
  2. Open the web UI at http://<your-server>:8080 (or your reverse-proxy hostname).
  3. Paste your license key (company token) into the activation form.
  4. Create the first admin account.
  5. The system validates the key against our license server, then unlocks the dashboard.

Walkthrough: First login.

FAQ​

Frequently asked questions about on-prem licensing.

How do I renew the license?​

Contact sales@pandev.io before expiry. We'll issue a new key or extend the current one. The renewal is applied through the same activation form — no reinstall required.

Can I move the license to a different server?​

Yes. The license is tied to your company, not to a specific host. Spin up a new instance, restore your PostgreSQL dump with pg_dump / pg_restore, paste the same key, and you're back online. See the backups section of the install guide.

Is there a trial?​

Yes. Contact us and we'll provision a trial license for evaluation. The trial behaves like a full license for a limited period.

What if the key doesn't validate?​

Check outbound network access to our license server, confirm system time is correct, and make sure you copied the key without trailing whitespace. If it still fails, write to support@pandev.io with your server URL and the time of the attempt.

Sideways reading for on-prem admins.